Privacy Policy  DISCLAIMER

Terms and conditions of use

This document is an electronic record in terms of Information Technology Act, 2000 and rules there under as applicable and the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.

This document is published in accordance with the provisions of Rule 3 (1) of the Information Technology (Intermediaries guidelines) Rules, 2011 that require publishing the rules and regulations, privacy policy and Terms of Use for access or usage of "myownrank.com" website.

Before proceeding to pay one must be aware of all terms and conditions and should only proceed if agreed to it. 

"USER AGE MUST BE 18 Year+ OR MUST PAY ON THIS SITE UNDER THE SUPERVISION OF THEIR SPOUSE(FATHER/MOTHER/GUARDIAN). MY SMURF IS NOT LIABLE TO REFUND IN CASE OF VIOLATION OF TERMS AND CONDITIONS"

BUYING AND SELLING OF ACCOUNT(S) IS AGAINST STEAM END USER AGREEMENT. CUSTOMER TAKES FULL RESPONSIBILITY OF ANY MISFORTUNE INCLUDES BUT NOT LIMITED PERMANENT BAN OF ACCOUNT AND LOCK DOWNS.

Important Terms:-

Accounts : All the games are the property of their respective owners and logos and trademarks belong to them, we only sell the ranks and play hours for different games and one must be aware that all account details provided by us are subjected to restriction against change in USERNAME. You can change email id and password for the account anytime and number of times.

We are not responsible in case of reselling of account bought from us.

Payment Gateway : We are using G2A Pay gateway to accept payment from website,if any problem arises during payment process should be resolved by the payment provider. We are only responsible for the error from our end and your product will only be sent after the confirmation of payment received in case of both manual and automatic delivery system.

Charge back : By agreeing to these terms and conditions one simply accepts that there is no physical delivery required and the product are virtual items, he or she is content with the product bought by him/her and may not be able to charge back anytime in near future. In case of any problem with account details simply contact us via live chat we will resolve it asap.

Taxes : There may be individual tax rule for different payment system according to the transaction fees the rates mentioned with product are excluded with taxes. All the product are subjected to taxation according to G2A rules and regulations and Some Transaction fee / Currency Conversion charges may be charged by Gateway provider.

Legal: All the legal matter should be resolved as per direction of Indian Judiciary system .

Delivery: Account will be sent only after the successful payment done by you which can be seen as payment accepted in email or at order history.
(Email Delivery will be there by automated delivery system and Order History is Also Available)

 There are two shipping methods(Virtual) is available while placing an order

My Smurf Store: Delivery time may vary from few hours to 30 days and this type of delivery method is applicable on CS:GO rank boosting and other service where instant delivery is not mentioned.

Instant Delivery: Instant delivery is link with our account manager and allow buyers to get access over the purchased account within 1 sec of payment accepted. Customer will get email from admin@mysmurf.com with subject "Purchased Smurf Account(s)" check spam in case of non receipt. Customer may also check details in the order history.

Refund Policy: Once payment is done money shall not be refunded at all .Buyer can request for replacement of account within 12 hours Maximum (no information of account should be changed). You can ask for refund in case of non availability of products with us. Please note that warranty is not applicable if you played with the account provided by us even for checking.
We will not refund in case of

• Vac ban
• Overwatch ban
• Locked down of account (Violation of steam end user agreement)

Please don't create a steam ticket on your own. Miscommunication with steam may get your account suspended and myownrank.com cannot be held liable to pay anything for account suspended because of this.

Limited User Accounts: Account bought from here are restricted and all details are mentioned below

Read Full Article At: https://support.steampowered.com/kb_article.php?ref=3330-IAGK-7663

This is a payment for a virtual item . By paying from this site, the buyer agrees that they have received the item(s) that they paid for. The buyer agrees that this is a non-refundable transaction under any circumstances and will not chargeback at any time in the future. Physical shipment is not required and the buyer is content with the item(s) that he/she has received

Additional Terms and Conditions; EULAs
When you use G2A Pay services provided by G2A.COM Limited (hereinafter referred to as the "G2A Pay services provider") to make a purchase on our website, responsibility over your purchase will first be transferred to G2A.COMLimited before it is delivered to you. G2A.COM is becoming Merchant of Record over your purchase. G2A Pay services provider assumes primary responsibility, with our assistance, for payment and payment related customer support. The terms between G2A Pay services provider and customers who utilize services of G2A Pay are governed by separate agreements which can be found under the link https://pay.g2a.com/terms-and-conditions and are not subject to the Terms on this website. 
In order to proceed the payment transaction, you temporary entrusts the G2A.COM with subject of the transaction, and G2A.COM takes responsibility for the product and for the transaction processing.
With respect to customers making purchases through G2A Pay services provider checkout, (i) the Privacy Policy of G2A Pay services provider shall apply to all payments and should be reviewed before making any purchase, and (ii) the G2A Pay services provider Refund Policy shall apply to all payments unless notice is expressly provided by the relevant supplier to buyers in advance. In addition the purchase of certain products may also require shoppers to agree to one or more End-User License Agreements (or "EULAs") that may include additional terms set by the product supplier rather than by Us or G2A Pay services provider. You will be bound by any EULA that you agree to.
You are responsible for any fees, taxes or other costs associated with the purchase and delivery of your items resulting from charges imposed by your relationship with payment services providers or the duties and taxes imposed by your local customs officials or other regulatory body.
 
For customer service inquiries or disputes, You may contact us by email at admin@mysmurf.com. (email of submerchant)
Questions related to payments made through G2A Pay services provider payment should be addressed to support@g2a.com. 
Where possible, we will work with you and/or any user selling on our website, to resolve any disputes arising from your purchase.