Cancellation & Refund Policy

• Once payment is done money shall not be refunded.
• The buyer can request for replacement of the account within 12 hours Maximum (no changes to the product should be made).
• You can ask for a refund in case of non-availability of products with us.
• Please note that a warranty is not applicable if you played with the account provided by us even for checking.
• The refund amount cannot be greater than the purchase amount in any case.
• We are not liable for damages that occur directly, indirectly, or consequential 

Further, we will not refund in case of

• Vac ban
• Overwatch ban
• Locked down of account (Violation of steam end-user agreement)
• Miscommunication with steam may get your account suspended and myownrank.com cannot be held liable to pay anything for the account being suspended because of this.